What You Should Expect From Us
1. CUSTOM CARPET CLEANING SERVICE.
Not all spots can be removed from the carpet, just like not all stains come out of your clothes. Even though some of our clients have told us we perform miracle cleaning or have some special or secret cleaning magic, the truth is: we are cleaning properly to industry approved specifications. The cleaning is completed by our highly trained, competent professionals who are able to remove anything that can be removedon your carpet furniture or fine rugs.
2. EXACT APPOINTMENT TIMES.
We never say“We'll arrive between noon and five PM“ We will give you an appointment time of half an hour to an hour window of arrival for your appointment. If we are ever going to be late we will call ahead and let you know in advance because we realize your time is priceless.
3. SAME DAY SERVICE
We usually have an opening the same day or within a day or two, but call early to avoid disappointment during our busy season.
4. WE ANSWER THE PHONES LIVE 24 HOURS A DAY/NIGHT
You can call us anytime day or night 24 hours a day. We are available to take your calls during normal office hours and after hours. We do not allow the phone to go to voicemail but just incase it does we will call you back promptly in usually 5 or 10 minutes tops.
5. HONEST PRICING. (NO BAIT AND SWITCH "Take a Look At Our Aticle on the Home Page.)
We promise no high-pressure sales gimmicks. The prices we quote you are fully inclusive. There are no extras - we include all the cost to clean, equipment and man-power because we need to get the job done right. We only have one standard of cleaning – thorough, professional & exhaustiv or else it's FREE if your not happy with our services.
6. CARPET CLEANERS WITH OVER 20 YEARS OF EXPERIENCE.
Our Cleaning business is almost 20 years old. Because of our education and experience in carpet, upholestry, and rug cleaning, We can look at most spots and stains and tell you what you can expect the carpet to look like when we are finished before we start cleaning. We use the most thorough cleaning method there is. Our cleaning method doesn’t leave a residue or cause shrinkage in carpet fibers or fabrics & is the most powerful cleaning process. We clean way down to the base of your carpet removing harmful bacteria and leaving your carpet clean and healthy. We Guarantee it!
7. INDEPENDENT ADVICE.
Being an independent company means we are not tied to one cleaning method. We will give you the right "taylor made" advice and cleaning for your unique situation. (Refer to methods of cleaning on our home page.)
8. PACKAGES TO SUIT YOUR NEEDS.
We let you the client choose from our unique "Pet," "Baby," and "Allergy" packages.
9. EVERY OTHER CLEANING FREE!
With our amazing "NO BRAINER PROGRAM" maintenance plan, your furnishings will be clean 365 days of the year. Plus FREE cleaning every 6 months..
10. WE DON'T CUT CORNERS - WE CLEAN THEM!